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Important Information for Close Contact Businesses - Covid 19 Ready

There are seven key things to be aware of if your business provides close contact services:

Risk assessment — As an employer, you have a legal responsibility to protect staff and others from risks to their health and safety, and COVID-19 should be managed in the same way as other workplace hazards. This includes completing a suitable and sufficient assessment of the risks COVID-19 poses in the workplace, and identifying control measures to manage that risk.  For a Risk Assessment Template to assist you, click here 

Covid 19 Risk Assessment Template for Businesses

Failure to carry out a suitable and sufficient risk assessment or failure to put in place sufficient control measures to manage the risk may be considered a breach of health and safety law

Wear both a visor and mask — Practitioners are required by law to wear a clear visor or goggles and a Type II face mask to keep their clients safe. You should make sure staff are trained on how to wear their face masks and visors safely.

By law, people providing a close contact service must wear a clear visor or goggles and a Type II face mask.

Clients face coverings — All clients must wear a face covering unless removal is essential to perform a treatment, or if they are exempt from wearing a face covering.

Keep clients apart — Consider how many people can be in the space while remaining socially distant. Rearrange waiting areas so that clients can stay apart. Use floor markings to manage queues.

Help your staff to maintain social distancing — Consider using barriers between workstations, introduce back-toback or side-to-side working, and have staff work in the same team each day.

Communicate and train — Make sure all of your staff and customers are kept up to date on how safety measures are being implemented and updated.

These are the priority actions to make your business safe during coronavirus.

If you have questions about current Government regulations, or you need help with you risk assessment or signposting to other support offered by Chichester District Council, including grant funding, please contact the council's Covid Information Officers by emailing: or calling: 01243 534602.

We recommend reading the full version of the guidance, which is available at The direct link is: